FAQ

How does infrared light therapy work?

Our products use Red and Near-Infrared (NIR) wavelengths to penetrate deep into your skin and body for proven healing benefits. As your body soaks up the natural light, your mitochondria become activated in producing energy for a wide range of functions.

Is infrared therapy backed by clinical research?

The effects of red and near-infrared light have been studied in over 500 human trials and 4,000 lab studies to date. It is supported by thousands of peer-reviewed medical studies and clinical trials over the past few decades.

Is infrared light therapy safe?

Yes. Infrared light therapy is safe and free of ultraviolet (UV) rays. Unlike using other laser therapies or tanning beds, red and near-infrared light does not use UV light, which is the cell mutating and cancer causing wavelength

Our products are high quality & durable, third party tested, FDA, ISO13485 & RoHS approved. So you can use our products with peace of mind!

What benefits should I expect from using infrared light therapy?

Research has revealed that infrared light therapy provides a diverse array of advantages. These include enhanced skin health, decreased inflammation and pain, accelerated muscle recovery and athletic prowess, and improved sleep quality. Moreover, infrared light therapy has been investigated for its potential in addressing various medical conditions. Many people find health benefits, such as increased energy and an overall sense of well-being after regular use.

How long does infrared light therapy take to work?

You may experience results as early as after the first treatment session. To get the most out of your InfraHeal™, consistency is key. We recommend once everyday. However, using your device 2-3 times a day may be beneficial for problematic areas.

What products does this type of therapy replace?

Infrared light therapy presents a safe and efficient alternative to treatments involving harsh chemicals or UV radiation. It can serve as a substitute for saunas, offering benefits such as enhanced circulation, reduced inflammation, and relaxation. Unlike saunas, which can be costly and necessitate specific installations, our devices are convenient for home use and often more budget-friendly.

How do I know if infrared light therapy is right for me?

If you are seeking a non-intrusive, secure, and efficient method to enhance your overall well-being, infrared light therapy could be a favourable option. It is important to recognize that although infrared light therapy is generally safe for the majority of individuals, it is always advisable to consult with your healthcare professional before commencing any new treatment, particularly if you have any pre-existing health conditions.

What is your return/refund policy?

We offer a full 30 day return period, so you get to try your device out at no risk. We don’t charge any restocking fees. If you are not happy with your device for some reason, send it back for a full refund. All of our products come with an automatic 12 month warranty.

Can you ship to my country?

We have worldwide shipping and can ship to most countries around the world.

How long will shipping take?

This varies depending on where you are in the world. However, orders are generally expected to arrive between 5-7 business days via DHL Express. Please note that delays in shipping times may occur during busy holiday seasons (Public Holidays). 

Need Any Help? 

If you need further assistance, get in contact with us via info@infrahealau.com